How much is the shipping fee?

The shipping fee varies from product to product and will be calculated during checkout

When wil my product ship?

We ship once a week. If you place your order by midnight on Friday, your product will ship by Monday of the following week.

When will my order arrive?

It will depend on the shipping option you selected at checkout, but once it's sent out for delivery, you can track your package using your tracking number.

Can I cancel or make changes to my order once it is placed?

As long as the order hasn't shipped, we can make changes or cancel it; however, if it has been shipped, no changes or cancelations will be processed. Make sure you contact us right way at support@prismaeclat.com to request a cancellation

Do you have a return policy?

Unfortunately, we do not accept any returns but if you have any issues with your order, feel free to contact us

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.

Disclaimer:

FDA Disclaimer: These statements and products have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease or condition. 

This website and information contained therein is designed to provide users with information and makes no express or implied warranties or representations with regard to the accuracy, reliability or the standard of information provided within, including but not limited to, the generality of the aforegoing, and implied warranties of fitness for any particular purpose or non-infringement. 

Your use of this website and any information contained here within is entirely at your own risk and prismaeclat.com shall not be liable or responsible for any loss or damage caused, including but not limited to, indirect, special, incidental or punitive loss to person or computer equipment, sustained as a result of the use of this website, the information contained or suggested therein or any errors or omissions contained in such information. All customers purchasing products from prismaeclat.com agree to accept full responsibility for any results experienced from using them or any injury that may occur from product packaging such as glass, plastic, etc.

Didn't find what you were looking for? Feel free to contact us at any time!